GENESIS FINANCE
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Questions about a Commission Arrangement

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If you have a query relating to a commission arrangement associated with your agreement, please click here for further information

Make an informed choice.

Finance Explained

Choosing how you want to pay for your new Genesis is as important as deciding which model you want to drive. As Car Finance specialists, Genesis Finance can provide you with all the information you need to help make that decision easier. We’re here to help you with every step on your journey to becoming a Genesis driver.

For more information on how you can finance your new car, take a look at our Finance Explained section

For Personal Contract Purchase & Personal Motor Loan Customers

Customer Services

0800 085 2054*

Our lines are open:

Monday to Friday: 8:00am to 6:00pm
Saturday: 9:00am to 1:30pm

*Calls from UK landlines and mobiles are free

Arrears Management

0800 085 1744*

Our lines are open:

Monday to Friday: 9:00am to 7:00pm
Saturday: 9:00am to 1:00pm

*Calls from UK landlines and mobiles are free

Complaints

0800 085 1353*

Our lines are open:

Monday to Friday: 9:00am to 5:00pm


*Calls from UK landlines and mobiles are free

For Personal Contract Hire Customers

0800 092 8147*

Our lines are open:

Monday to Friday 9:00am to 5:30pm

Saturday 10:00am to 4:00pm

* Calls from UK landlines and mobiles are free

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