At Genesis Finance we take great care to ensure your personal details remain safe and at all-times, adhere to the Data Protection Act. As such, whilst we are able to action changes to your address and contact details online, other changes require written confirmation.

For any change of name please write to us at the address shown, submitting with your letter a photocopy of any relevant supporting documentation such as marriage certificate, decree nisi/absolute, or deed poll notice. We also require copies of your new and old signature. Please do not send original documentation.

Customer Service Department
Genesis Finance
86 Station Road
Redhill
Surrey RH1 1SR.

For changes to address or contact details please complete our online request form.